Terms and Conditions

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Booking
When booking an installation for an event with Balloon Stylings “Balloon Stylings”, the following document serves as reference to Balloon Stylings and the Terms & Conditions. Balloon Stylings highly recommends that all installations be scheduled at minimum, 30 days, however we will accept installation dates as early as 2 weeks prior to the date of your event. If your installation is invoiced $800 or more, it is mandatory to book 30 days prior to the installation date. 

Your event is not officially booked, with the date reserved for your installation, until the entire balance of the retainer fee and the Terms & Conditions are received by Balloon Stylings. There will be a due date for payments on both the retainer fee and the final payment prior to the date of installation, if applicable. For smaller items please contact one of our Creative Directors.

Retainer Fee
A retainer fee of 50% of the total billed, will be required in order to reserve any date(s). If the amount is not determined at the time the Terms & Conditions is received, the Client will be required to pay a retainer fee of $100.00. After the balance of the installation is determined, the Client understands they are responsible for paying the remaining balance of the retainer fee, if the total balance billed equals a balance higher than that of the $100 payment already made. The Client will have 5 days to pay the remaining balance for the retainer fee. If the total balanced billed is less than $100, the order will be considered paid in full, any credit on the account will be refunded to the Client. If the Client wishes to not utilize the services of Balloon Stylings, any payments made towards the retainer fee are forfeited and considered non refundable.

Payments Made
Payments can be made with Debit/Credit Card, Purchase Order, Email Transfer, or cash. We accept MasterCard, Visa, American Express, Google and Apple Pay. Failure to make the required payment by the given due date may result in any/all of the following:

• Invalidation and removal of any applicable discounts, special promotions, complimentary services

• The forfeiture of any payments already made.

• The release of event date and time.

• Termination of the contract.

Refunds
Balloon Stylings is an event company specializing in balloon decor installations. Anyone retaining services via Balloon Stylings will be required to pay a retainer fee based on the size, detail, and value of the installation. This payment is expected to be paid in full prior to any services being rendered to the Client.

No refunds are given for any payments towards the retainer fee, even if the retainer fee is not paid in full.

No refunds are given for any payments made towards the remaining balance of the installation order regardless of the situation. We understand situations arise that will either require the Client to cancel or reschedule their event, and although we are empathetic to those situations, we are unable to refund any payments made. When we accept an order, we begin working immediately on selecting the best design and decor needed to accomplish our goal, a perfect installation for your event. The retainer fee, retains Balloon Stylings for your installation and the remaining balance is used to order any materials, supplies, as well as cover any labor, traveling expenses, etc. As long as a written notification is received by Balloon Stylings and the cancellations/rescheduling guidelines are followed, we are able to reschedule the installation. Failure to inform Balloon Stylings by the required time for the cancellation/rescheduling of an installation, may result in any/all of the following:

• The forfeiture of any payments already made

• The release of event date and time

• Termination of the contract

• Cancellation fees

Rescheduling & Cancellations
The Client has the freedom to reschedule the installation with a written 14 day notice. The Client may reschedule for any date within the next 365 calendar days, at the convenience of Balloon Stylings, without being charged a cancellation fee. The reschedule date is subject to availability. If we are unavailable, the below cancellation policies and fees will apply. We suggest that if the Client needs to reschedule, they include the preferred date to reschedule as well as a second choice, in the event that the first choice is unavailable.

The Client has the freedom to cancel at any time without receiving a cancellation fee, so as Balloon Stylings receives a written notice within 14 days. If a written notice is not received by Balloon Stylings within 14 days of the scheduled installation, the Client will assume a $100 cancellation fee. Please be aware, any and all payments made towards any of the following, including but not limited to; retainer fee, materials, supplies, labor, etc. will be forfeited and considered non-refundable.

Reductions & Changes
Removing or adding decor to an installation can not be done after the Terms & Conditions have been signed. A separate order may be placed for any additions the Client wishes to have for the event, however it is at the sole discretion of the Creative Director, whether or not that order is accepted or declined. If the new order is accepted, it will be subject to the entire Terms & Conditions, as stated in this agreement. This includes 50% of the total balance of the order as a retainer fee.

Venues
It is the Client’s sole responsibility to confirm if the venue allows; helium tanks, helium balloons, tall structures, wall hangings, tall ladders, etc. prior to any payment made to Balloon Stylings. If the Client fails to confirm the venue’s rules for balloons, helium tanks/balloons, wall hangings, tall ladders, etc. prior to making any payment(s), said payment(s) will be forfeited and considered non-refundable.

Venue Access
It is the Client’s responsibility to make arrangements for Balloon Stylings to gain/maintain access of the venue. The Client is also responsible for obtaining any permits, access passes, gate/room access cards, wristbands for entire staff, as well as notify Balloon Stylings of any room changes within the venue, if applicable, with at least 24 hours notice. Access arrangements apply to access prior to the event for installation, as well as access to strike, if applicable, or breakdown any props, designs, equipment, etc. If props/designs/equipment are transported by the Client, the Client may return said items to Balloon Stylings the following day.

Event Details
The Client is responsible for seeing that the venue has the name of the Creative Director’s name and contact number on file for two reasons; 1) The Creative Director needs to have a point of contact at the venue in the event a change has occurred on our end, we have a way to relay that info, possibly find a resolution if applicable. 2) In the event the point of contact at the venue needs to reach the Creative Director to inform Balloon Stylings of a change, it makes the communication process easier. This also allows for the Client to not be inconvenienced on the day of installation as well.

Ownership of Equipment & Materials
All equipment, materials, and props used for the installation, are the sole property of Balloon Stylings and are used on a rental basis only.

• The Client is responsible for access to retrieve said equipment, materials, and props after the event.

• Signing the Terms & Conditions makes the Client solely responsible for the equipment, during and after the event, until surrendered back to Balloon Stylings.

• Failure to do so, will result in the Client accepting sole responsibility for the property of Balloon Stylings and agrees to have the card on file charged or be sent an invoice and agrees to pay it.

• Any damage or vandalism that occurs to any of the property of independent contractor during the event, including any damage or vandalism that occurs due to the Client’s guests, will result in the Client accepting sole responsibility for the property of Balloon Stylings and agrees to have the card on file charged or be sent an invoice and agrees to pay it. This includes but is not limited to misuse, theft or disasters (fire, flood, earthquake).

Please be aware of this if you are reserving a date for an outdoor installation.

Pricing & Fees
All pricing regarding the entire order including but not limited to; retainer fee, delivery fee, installation fee,striking fee, cancellation fee, etc. will be documented during the booking stage. All payments made towards any and all of these charges are non refundable. Please make sure you have communicated the necessary details to any other vendors you may be working with prior to booking with Balloon Stylings. Retainer Fee 50% of total order for installation (Case by case basis) Delivery Fee starting at $20 for standard install up to $250. Installation Fee - 30% of total order. Striking Fee - Must be paid for prior to the event and documented. $100 flat fee to return to remove balloons and or pick up equipment. 

Display & Promotion
By signing the Terms & Conditions, the Client agrees that Balloon Stylings may use the decorated display including video recordings and photographs for usage on the official Balloon Stylings marketing, including but not limited to social media networks, flyers, billboards, displays, commercials, and any other form of promotional marketing.

All designs/displays installed by Balloon Stylings are the property of Balloon Stylings, in return Balloon Stylings reserves the right to utilize any/all photographs and video recordings as deemed necessary, for promotional use. This also includes any personal photographs or video recordings taken by the Client or the Clients’ guests. Independent Contractors reserves the right to include the official Balloon Stylings logo on any personal photographs or video recordings made, from an Balloon Stylings installation. Balloon Stylings also reserves the right to refuse to use any photographs or video recordings made by any of the following, including but not limited to; Balloon Stylings, the Client, the Clients’ guests, photographers, videographers, venue personnel, or any other vendors.

Vendors & Event Coordinators
Balloon Stylings is focused on making balloon decor that stands as an unforgettable piece in your event. Our main focus is providing exceptional service and installing a quality design. We expect to be the sole provider for all balloon decor. We strive for perfection and in return, we expect all vendors or event coordinators who are working together to create this unforgettable event, to expect nothing less than perfection as well. With that being said, all vendors and event coordinators can be referred to the Client.

• Balloon Stylings is not responsible for assisting other vendors in tasks related to their designated field.

• Balloon Stylings is responsible for maintaining a safe and healthy work space, installing the balloon decor, striking and disassembling if applicable, and cleaning up the workspace utilized by Balloon Stylings. 

• Balloon Stylings is not responsible for poor services rendered by other vendors. It will be the Client’s responsibility to settle any discrepancies with the vendors directly.

• Balloon Stylings will not refund any payments made due to other vendors hindering or becoming detrimental to the progress and quality of the installation.

• Balloon Stylings expects any Client working with an Event Coordinator to ensure their coordinator is abreast of the installation arrangements prior to the day of the event.

By signing the Terms & Conditions document and or submitting payment, I certify that I have read this document in its entirety, I fully understand and agree with this agreement. I also understand my role as a Client and the role that my Creative Director will play in the installation for my event.